For Corporate clients we need to identify and verify the following:
⚫ Client Identification
⚫ Purpose of Account
⚫ Nature of Business
⚫ Company Financials
⚫ Source of Funds
⚫ Ultimate Beneficial Ownership (not required for Sole Trader Clients)
⚫ Client Identification
⚫ Purpose of Account
⚫ Nature of Business
⚫ Company Financials
⚫ Source of Funds
⚫ Ultimate Beneficial Ownership (not required for Sole Trader Clients)
For Individual Clients we need to identify and verify the following:
⚫ Client Identification Including:
✔ Full Name: first name, middle name(s) and last name
✔ Date of Birth
✔ Residential Address
⚫ Purpose of Account
⚫ Source of Funds
⚫ Client Identification Including:
✔ Full Name: first name, middle name(s) and last name
✔ Date of Birth
✔ Residential Address
⚫ Purpose of Account
⚫ Source of Funds
Under 18’s
We are unable to accept applications for clients who are under 18 years old.
Over 70’s
We require a picture of the customer holding their proof of identity, in addition to another method of standard verification.
We are unable to accept applications for clients who are under 18 years old.
Over 70’s
We require a picture of the customer holding their proof of identity, in addition to another method of standard verification.
When registering, if your country of residence does not appear in the dropdown list, please contact us.
Yes, there is no charge to open a payment account with Dynamico.
Currencycloud is our FCA Authorised payments network partner.
If you need help funding your currency wallets, please contact us.
You can receive or fund in over 30 currencies. Please contact us for more information.
You can find the details for your account within the Dynamico platform. Simply log in and select ‘Balances’ from the left-hand navigation bar. Then select ‘Fund’ against the currency you wish to fund into your account or receive from a third party (Third-party Collection Accounts must be enabled on your account).
For the local GBP and Euro funding use the ‘regular bank transfer’ details.
For the local GBP and Euro funding use the ‘regular bank transfer’ details.
Funds are safeguarded by our FCA-regulated e-money partners at a credit institution. _When funds are posted to your account, e-money is issued in exchange for these funds, by an Electronic Money Institution who we work with, called Currencycloud. In line with regulatory requirements, Currencycloud safeguards your funds. This means that the money behind the balance you see in your account is held at a reputable bank, and most importantly, is protected for **you** in the event of Currencycloud’s, or our, insolvency. Currencycloud stops safeguarding your funds when the money has been paid out of your account to your beneficiary’s account._
You can convert over 30 currencies. Please contact us for more information.
We offer our customers competitive exchange rates.
You will need to contact us if you want to cancel an order.
Cancellations are subject to our terms and conditions and may incur penalties.
Cancellations are subject to our terms and conditions and may incur penalties.
If you do not have enough funds in your wallet to settle your conversion, your payment due date will be changed for the next working day, and you may be charged for each additional day that it is not settled.
To avoid additional fees, please allow enough time for your bank to send the money before the cut off times.
To avoid additional fees, please allow enough time for your bank to send the money before the cut off times.
If you have booked a conversion with the wrong conversion date, we can change the date for you. You will need to contact us to instruct us to make the change.
Change of settlement date may incur additional charges.
Change of settlement date may incur additional charges.
If you have made an error, please contact us and we will do our best to rectify it for you.
There are two payment types – SWIFT or Local (Regular)
Local Payments (Regular): Local payments are domestic or SEPA payments. There are no receiving bank fees for local payments so the beneficiary always receives the full amount. Please use Local (Regular) payment where available.
SWIFT payment (Priority): SWIFT is the fastest way to make international payments, settling the same day or next day. There may be a charge(s) for SWIFT transactions either by the intermediary or receiving bank.
Local Payments (Regular): Local payments are domestic or SEPA payments. There are no receiving bank fees for local payments so the beneficiary always receives the full amount. Please use Local (Regular) payment where available.
SWIFT payment (Priority): SWIFT is the fastest way to make international payments, settling the same day or next day. There may be a charge(s) for SWIFT transactions either by the intermediary or receiving bank.
If you would like to enquire why this has not happened, please contact us.
If you would like to trace a payment or recall your funds, please contact us.
We provide a suite of services which includes:
⚫ Global Currency wallets and Payments
⚫ Tech Development & Marketing
⚫ Business Support
⚫ Global Currency wallets and Payments
⚫ Tech Development & Marketing
⚫ Business Support
Our marketing services include:
⚫ Digital Marketing
⚫ Content Creation
⚫ Cloud Apps
⚫ Backoffice Processes and Integrations.
Please contact us for more information.
⚫ Digital Marketing
⚫ Content Creation
⚫ Cloud Apps
⚫ Backoffice Processes and Integrations.
Please contact us for more information.
We produce engaging media content to service multiple digital channel broadcasts.
We have a talented and experienced team who are able to create or upgrade your digital assets/corporate identity
We have the resources to create bespoke mobile apps on multiple operating systems
We can take what you already have and upgrade it or work from a blank canvas
Yes we can. Please contact us to discuss your needs.
Once we have an understanding of what you need to achieve, we will either develop your integrations internally or help you manage an outsourced project.
We resource access to talent in the domains of support, customer service, marketing and technology for our clients.
We have a managed offshore outsourced solution where we have a talented team available to design/develop your business requirements
Our business support team will consult with you to provide dynamic solutions to your requirements
